FastAeron customer feedback

"Very efficient, informative and helpful service. A rare refreshing buying experience."
N.G., 10 March 2008


"Very prompt service. Really liked the opportunity to try the product prior to purchasing and appreciated a prompt turn around."
K.A., 25 February 2008


"Excellent service, particularly the home trial and delivery"
R.C., 20 February 2008


"The whole process was simple and hassle free. The chair arrived at the agreed time, in good condition"
Name withheld, 19 February 2008


"Shopping made easy!"
N.F., 11 February 2008


"Service was fast and courteous"
K.G., 08 February 2008


"Very pleasant - I was contacted very quickly. Delivery was on time and consultation was very pleasant and informative."
I.H., 05 February 2008


"Best customer service I have had in I don't know how long. Fantastic!"
D.S., 01 February 2008


"Kyle was extremely helpful and we love the chair!"
R.C., 25 January 2008


"Very positive about the service - tremendous. Arrived on time - very courteous and helpful and surpassed my expectations. Wish other service organisations were like this."
M.A., 01 November 2007


"I couldn't fault this service. Everything we asked for was done including an extended trial period for one person. We bought 3 in the end - all different models. Very pleasant and efficient staff, who kept us fully informed when one appointment couldn't be met. Note prices are for full delivery and totally NEW stock unlike some who sell on Internet."
C.R., 23 October 2007


"Fantastic, very quick and easy"
D.S., 23 October 2007


"Simply put, the delivery guy was fantastic - helpful, friendly, efficient. The chair is exactly as described and it's amazing. I can't see a way you could improve the service to be honest."
Name withheld, 01 October 2007


"I am very pleased with my chair and the customer service and delivery was excellent"
N.H., Carillion Plc, 19 September 2007


"From the first contact to the receipt of the invoice, the entire experience was easy, professional and efficient. Sam was a pleasure to deal with."
D.C., 11 September 2007


"Thank you for supplying us with the Mirra chairs so promptly. The chairs have been an unqualified success thanks to your support and training and the superlative quality of the product itself. We were able to single source the chairs through you, and will continue to do so, because they meet our environmental responsibility goals which no other manufacturer does."
P.N., Ofgem, 04 September 2007


"Really good service. Kyle was knowledgable and amenable. Overall very good impression. Thank you."
L. O'T., 30 August 2007


"Kyle who delivered both the demo chairs and my final purchase was great at setting the chairs up to suit my work station and answering all the questions I had about the options available."
D.O., 28 August 2007


"Excellent website for selecting the product. Good delivery times. Excellent delivery service. Delivery was scheduled for 10.00am and the chair was delivered at that time!"
A.B., 13 August 2007


"Very helpful and knowledgeable staff, prompt service: an all round great purchasing experience."
D.F., 07 August 2007


"Easy website, delivery confirmed, delivery turned up on time without complication - it was all very simple."
J.S., 02 August 2007


"Delivery slot was convenient and process overall was excellent."
A.S., 25 July 2007


"Very professional and efficient"
C.B., Carlton Capital, 18 July 2007


"The experience was great...I've just recommended you to a colleague"
L.P., 13 July 2007


"Excellent Service. Not only did the chair arrive when it was supposed to, it was virtually down to the minute. Truly Exceptional, but then again, having regularly used the chair, this then becomes 'par for the course'"
M.S., 09 July 2007


"Delivery was on time and installation was excellent"
S.B., 09 July 2007


"Very efficient service, would recommend without hesitation"
N.L., 09 July 2007


"A flawless process from order to delivery. Simply excellent"
M.S., 21 June 2007


"Delivery of the chairs was fast and efficient. Demonstrator had excellent knowledge of how the chairs worked and all the benefits associated to it"
J.G., 24 April 2007


"Awesome service and great customer care: post and pre sales. Everyone at FastAeron was very helpful and a pleasure to deal with."
I.H., 10 April 2007


"I have been dealing with several furniture companies over the last year. Your customer care and attention to detail far outshines anything I have experienced during this time. I have been very impressed with your company throughout this process and will definitely recommend you to others within our organization."
J.B., 05 April 2007


"Very convenient, efficient service - great to be able to try out the chairs before buying."
Jennifer Mitchell, Jennifer Mitchell Interior Design, 29 January 2007


"Astonishing level of service. Other companies could learn from you."
P.S., 25 January 2007


"Leanne was incredibly helpful and I would have no hesitation in recommending your company to anybody wishing to purchase."
L.K, G.B.Kent & Sons Plc., 20 December 2006


"The chair has just been delivered. It looks great! Your technician was very helpful in helping me understand how it all works"
R.R., 12 December 2006


"Home Working Solutions really gives a Top Quality service. I am very glad that I bought it there. I was going to by an used Aeron, now I am very happy I didn’t"
P.G., 02 December 2006


"Excellent pre and post sales service and communication. Also one of the cheapest UK on-line prices I found for a new Aeron for the level of chair configuration."
Martin, 09 October 2006


"Very helpful to have it demonstrated in person -- that would make me want to buy again, since I hate having to read manuals. Happy butt."
M.C., 21 September 2006


"Excellent. No pressure demonstration conducted. Good price, fast delivery and very helpful staff."
G.R., 20 September 2006


"You guys did pretty damn good. I have recommended you already."
B.W., 07 September 2006


"I've taken the time to send you feedback because your service throughout including the guy who came with the chair has hit an exemplary standard of service - which unfortunately is somewhat rare. Thank you, I will recommend you to others."
S.B., 14 July 2006


"The promise on the time of delivery is a big promise for a company to make, one which if not met can have serious implications with regard to its reputation. I was sceptical about this promise being met as so many companies make promises just to win the business but then fail to deliver against them, on the scheduled day of delivery I received a phone call to confirm the time of delivery and it arrived within minutes of the time I had specified, very impressive. A great service at a great price, two things that you rarely find together."
M.D., 24 May 2006


"Having used my Aeron Chair via your FastAeron service for the last 2 days, everything else seems like a mere fake. It's truly a dream for comfort. Your staff were incredibly friendly, helpful and efficient."
T.C., 21 March 2006


"I ordinarily suffer from back pain if I sit at a desk for any length of time. The support from this chair has been such that I have not had any pain, even if I sit in it all day."
Name withheld, 20 March 2006


"It arrived at exactly the promised time … I will recommend FastAeron without any hesitation."
A.B., 17 March 2006


"Just to say that I had my Aeron delivered this afternoon exactly on time. [You] helped with the moving of the chair to my loft home office and provided a thorough demonstration of the chair. A very professional and courteous service by … the company. I am very impressed!"
N.P., 23 January 2006