Features: Articles: Aeron chair review
Is this the best chair in the world?

egrindstone has just conducted a product test on the Herman Miller Aeron Chair. About a month ago, Luke Munro from Home Working Solutions contacted us to see if we at eGrindstone would like to conduct a product review on one of his Herman Miller Aeron office chairs. I must admit at the time I didn't know a great deal about the Aeron chair having only seen them in the odd Architectural and Design magazine, but the concept of having us product test one seemed sound, and all the team agreed to participate in the test.

The test

Since there are four of us at eGrindstone (Emma, Neil, Joe and Todd) we thought it would be best if each person tested the chair for a period of one week and at the end of the test period each person would provide their own review. Although we work from home, we decided it would be best if the chair remained in our central office where we need to meet once or twice a week.

Unbiased report:

As with all the eGrindstone product reviews we aim to deliver a realistic 'unbiased' report of the product covering its performance, its usability, its looks, its value for money, and how we got on with the product having used it for a time.

Our findings:

With the test completed, here is what each person had to say about the chair -

Emma says:
David Dimbleby's throne on BBC's Question Time is an Aeron chair. Up until this review, this was my sole sighting of an Aeron in situ, which, given the parlous state of the nation's backs, and what I have now experienced when sitting in one, is a crying shame. At a distance the Aeron might resemble any other piece of office furniture - predominantly black, but with what seemed to be some sort of meshy material for the seat and backing
Looks: Impressive. The Aeron emerges in its charcoal (not black) glory from the box all ready for the off. There is no cheesy looking carpet-like covering on the seat, just something called pellicle mesh, that ensures you get maximum ventilation around the parts of your body that touch the chair. This mesh also means you get no embarrassingly located coffee stains on the cover - and that it will look really fine, even after considerable use.
Usability and performance: I've never had a piece of furniture that comes with a manual - except Scandinavian ones that have pieces of paper to help you build it yourself. This manual helps the Aeron chair be the work-chair that you sit in, rather than on. You do need the manual just to get the chair adjusted to your ergonomic requirements - and the seat's height, its tilt tension, arm height and angle all make for a great session at your desk. Adjusting it is easy. The Aeron made the eGrindstone team realise what a true bunch of aching, ageing individuals we are - the oohs and aahs were reminiscent of tea/beer-drinkers after the first seeking gulp. The Aeron 'hits the spot' - ergonomically speaking. From a teleworking point of view it might well have had a detrimental effect on our attitude, as we did all consider meeting up more often, instead of working at home, - just to get a 1 in 4 chance of sitting in the chair.
Value for money: Over the long-term, it definitely would offer vfm. Users of the Aeron might also experience the following side-effects: increased work productivity levels, as sitting and working would seem more comfortable and preferable to any non-addictive alternatives to work. What's more, days off work due to back pain, wrist-ache or any other complaint arising from unsuitable seating would presumably become a thing of the past.
ultra-comfortable, practical (no need to wash it, or try to cover coffee stains), and stylish, manages a good 4 revolutions per push (Joe, our 'crash test dummy' felt dizzy after 2 revs!)
I'm not very adventurous when it comes to big buys on my credit card - and purchasing an Aeron might constitute too great a challenge for me, and my plastic.
 
Todd says:
It's very comfy, it supports, it reclines, it swivels, it has arm supports and it looks great. In fact, the chair is so good I kind of wish I hadn't sat on it now because it makes every other chair I sit on not just 'pale in comparison', but it makes other chairs 'feel like a pail' in comparison.
Usability and performance: When sitting in ordinary office chairs I tend to alter my body position to fit the chair, but the Aeron is so adjustable you can alter the chair to fit you. The lumber support is excellent and it encouraged me to keep from slouching at the end of the day (which is good news for my back and perhaps not good news if you are a chiropractor). I'm not sure why but for some strange reason I think better when I lean back on a chair and the Aeron even has an adjustment that lets me do that (recline that is - not think)! The build quality is top notch and all the components have a quality feel about them.
Value for money: Does the chair offer value for money? Well, if you look at things in the medium to long term, I think it does. First off the Aeron comes with a 12 YEAR guarantee and it's pretty safe to say that most people will have gone through a good few chairs in a 12 year period. Secondly, think about how many hours we spend in our chair: I spend more time in my desk chair than I do my bed! Well I guess if we spend that much time in a chair we may as well make ourselves as comfortable as possible.
comfort, comfort, comfort, quality, style, longevity and guarantee…
hefty price tag when compared to ordinary chairs (but this isn't an ordinary chair), becoming accustomed to the chair's quality…
 
Neil says:
Chairs, how do you value them? Personally I used to take the tack that, if you could buy one for £50, then why not? But life isn't that simple, is it? You pay for what you get, but you also don't know what you are missing. When we got the Aeron chair on review I was initially sceptical that it could deliver "value". It looked fabulous, but a chair is a chair. Well, not entirely. Having sat on a selection of Ikea's finest for the past few years I never really felt there was much wrong with them…until you spend a day in a proper chair. I think that the British are funny about furniture (well not just furniture…) we will quite happily shell out huge sums for antique furniture, or even mock antique furniture, but we don't really get modern stuff. If the Aeron was stuffed with horse-hair, and covered in leather with finely curved yew legs then we probably wouldn't question the price, but hey, this thing is made of plastic…
Looks: The Aeron is fabulously engineered, in a way that only expensive things can be. As a bit of a motorcycle bore I can appreciate that to make a bearing costs very little, but to make an exceptional bearing costs an awful lot more. The bearings in the Aeron are great - I mean so smooth that the thing moves effortlessly. This sits alongside a great choice of materials for the chair. I particularly relished the "mesh" that supports you. After sitting on a selection of the UK's cheapest chairs, being able to walk away after a hard day at the keyboard without needing a shower is great. Quality cost,s and the Aeron could not be described as a bargain in the traditional sense. I'm not really interested in whether the chair is a design classic or an icon. I've seen stuff in the Design Museum which may look fabulous but isn't usable. But the Aeron is a rare beast, it is stylish, comfortable and utilitarian.
Usability and performance: The Aeron doesn't grab you immediately when you sit in it. It is comfortable, but not so that you'd think it justified its high price. No, to appreciate it you have to use it - try sitting in it all day and then going back to your normal chair and you really appreciate the value of the chair. But does it justify the cost?
Value for money: Think about it this way, you would probably spend a good wodge of cash on a three piece suite, but not on an office chair - well, if you're spending more time on the sofa than in the office you haven't really got the hang of this homeworking lark. The Aeron is very comfortable and adjustable. I suffer from back problems and anyone familiar with the sharp cracking of bones that accompanies a visit to the chiropractor should try the Aeron chair. It doesn't look as alien as some of the ergonomic furniture available, but it is comfortable, and it certainly beats being pummelled by Geoff, my friendly chiropractor. The real conclusion of this test is that now when I sit on my old chair it feels like a wobbly bar stool, and as I said at the beginning - you pay for what you get.
Comfortable, adjustable, excellent build quality and materials.
Price. Makes all other chairs feel cheap, and all your staff will want one.
 
Joe says:
"The most comfortable chair in the world" is no small claim, so this chair had a lot to live up to. But it didn't really let me down. Pretty good, considering I was the last person to sit in it after we'd received it, and the enthusiastic cries from the others as they each sat in it raised my expectations almost too high!
Looks: It's certainly extremely stylish, and looks good, and is a million miles from some of the leathery "executive" chairs out there, which aren't my cup of tea. It's clearly very well-made and designed, and the quality of the workmanship is evident.
Usability and performance:
I've done quite a bit of temping over the years, and sat in quite a few office chairs, but I would say that this is the best I've used. There are a huge number of ways you can adjust the chair, from the thickness of the lumber support, to the height of the arm-rests. Clearly a lot of ergonomic research and design has gone into it. One thing I've noticed is that the chair actually forces you to have good posture when you're sitting in it - it's a subconscious thing, but then you'll catch yourself doing it - pretty amazing, really!
Value for money: It IS noticeably more comfortable to sit in than our other office chairs, but I would say the main way you will get your money's worth, will be over the long-term.
Looks good; over the years it should earn its price tag, not least by reducing the risk of getting back problems!
Personally, it's out of my price range!
 

 

Essential Info...
£1050 RRP;
£650 from Home Working Solutions
A full 12-YEAR (yes year - not month) guarantee, which is very impressive!
 
 
The delivery was spot on. It was delivered when Home Working Solutions said it would, and the driver was a nice man who brought it and offered to unpack it for us.
The chair in use at eGrindstone as Todd tries to figure out how he can get one for his home office

 

 

 

 

 

 

 

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written by: JA © 2001-2003 eGrindstone.co.uk. Disclaimer and Copyright info. date last updated: 08/11/